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Staff at Diversified Services are required to have training and certification in the following areas:

  • Mandt
  • First Aid and CPR
  • Orientation

Team training is done two (2) times per month for all staff in the following:

  • Infection control
  • Medications and their side effects including seizures
  • Documentation training
  • Recognizing Abuse/Neglect
  • Incident report writing/DDD Notification of Incident
  • Confidentiality/HIPPA
  • Client Rights (Participant Rights)
  • Crisis Intervention
  • Use of Fire Suppression Equipment
  • Health and Safety Manual, Emergency Plans and Procedures
  • Objectives and Implementing them
  • Plan of Care
  • Defensive Driving
  • Positive Behavior Plans
  • Code of Ethics, Employee Handbook/Grievance & Complaints
  • Employee Benefits and where company dollars are spent
  • Cultural Diversity
  • Meeting the basic needs of the aging population
  • Stress Management

Training specific to each participants is provided (regarding their Plan of Care) to the staff who will be involved in the life of each participant.